Voice AI Agent

It answers the phone. Properly.

A voice agent that handles inbound and outbound calls in natural conversation: books appointments, answers routine questions, updates the CRM, and hands complex situations to a person.

↓55%
cost per handled call
24/7
availability
<1s
response latency
100%
calls transcribed

What it does on a call

Conversation, not a phone tree

Callers speak normally. The agent interrupts and is interrupted, handles a caller who changes their mind mid-sentence, and does not ask people to press 1.

Knows when to hand over

An angry caller, an edge case, anything outside its scope: it escalates with the context attached, so the person picking up is not starting from nothing.

Writes back to your systems

Bookings land in your calendar, call outcomes in your CRM, follow-ups in your queue. No one retypes anything afterwards.

How a call goes

From the moment the phone rings to the record written back in your systems.

It answers

Within a ring, in natural speech, disclosing that it is an automated assistant.

It understands

The caller speaks normally. Interruptions, changes of mind and background noise are handled.

It acts

Books the appointment, answers from your documentation, or takes the details it needs.

It writes back

Outcome in the CRM, booking in the calendar, transcript stored and searchable.

Where companies put it first

The call volumes that are most expensive to staff and least rewarding to handle.

Appointment booking

Clinics, workshops, service centres: slots checked against the real calendar and confirmed during the call.

Out-of-hours cover

Evenings, weekends and holidays answered properly instead of going to voicemail no one returns.

Order and delivery status

Looked up in the ERP and read back, without occupying a person for a 40-second question.

Overflow at peak

Calls that would otherwise queue get answered, and only genuinely complex ones reach your team.

Connected to your telephony and your data

It sits on the numbers you already publish and reads from the systems that hold the answers.

  • Twilio, Vonage
  • SIP trunk, VoIP PBX
  • Salesforce, HubSpot
  • Google Calendar, Outlook
  • Your ERP via API
  • Webhooks

What you get

  • Available outside office hours without night staffing
  • Cost per handled call down substantially
  • Every call transcribed and searchable
  • Escalation rules you control

Frequently asked questions

Will callers know it is not a person?
Most notice within a few seconds, and we recommend saying so up front - it sets the right expectation and, in several jurisdictions, disclosure is required. What people object to is not the machine; it is being stuck with one that cannot help.
What about accents and background noise?
Both are handled well in practice, though difficult audio is where quality degrades first. We test against recordings of your actual calls before deployment, so you see real performance rather than a demo.
What happens when it does not understand?
It asks once for clarification, then escalates to a human with the conversation so far. It does not loop - looping is what makes automated phone systems infuriating.
Can it handle more than one language?
Yes, including switching mid-call when the caller does. Each language is tested separately before deployment because quality is not uniform across them.
What does it cost per call?
It depends on call length and the models used, and we quote it per minute after testing against recordings of your actual calls. Typical deployments land well below the cost of a staffed line, which is the comparison that matters.

Hear it on a real call

We can run it against a scenario from your own call volume during the call itself.

Book a free call